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B2G

B2G, or Business-to-Government, refers to commercial transactions where a private company provides goods, services, or technology solutions to public sector entities. In subscription and service models, B2G describes recurring or contractual relationships between a business and a government agency, often governed by procurement regulations and long-term service agreements.

Prepared with AIContent updated

A public buyer and applicable procurement rules

B2G means selling to public authorities and institutions. Rules depend on country, purchase type and contract. Not every purchase follows the same tender procedure, and the language of a product website does not determine jurisdiction.

From requirements to delivery

Illustrative B2G workflow; procedure and deadlines follow the actual procurement.

  1. Requirements

    Read procedure, evidence and evaluation

  2. Bid

    Assess resources, price and obligations

  3. Contract

    Record start, expiry and any options

  4. Delivery

    Document service and correct invoicing

An option or bid opportunity is not a guaranteed renewal or active recurring revenue.

Assess before bidding

Read requirements, evaluation, deadlines and documentation. Security, accessibility and data protection may matter, but particular certifications are not universally mandatory. Include bid effort, implementation and ongoing delivery in the economics.

Contract, option and renewal

An extension option is not an exercised renewal. Check who can exercise it, when and on what terms, and plan for expiry and any new procurement. Public-sector status guarantees neither low churn, future payment nor contract continuation.

Invoicing and cash

Check purchase references, recipient and required invoice format. Danish arrangements may involve GLN/EAN and Nemhandel; these are not universal international requirements. Track payment terms and delivery acceptance separately from MRR and accounting recognition.

Measure value and concentration

Measure normalised recurring value from active agreements under a consistent policy. Conditional pipeline and unexercised options are not already active ARR. Investigate dependence on a few contracts and their expiry dates, not merely portfolio size.

Questions and answers

Do all public purchases follow the same tender process?

No. Establish the jurisdiction, purchase type and procedure from current rules and procurement documents. Use the buyer’s actual materials and official guidance.

Does a public customer mean low churn?

Do not assume it. A contract can expire, be competed again or change under its terms. Retention also depends on when customers actually have an opportunity to renew.

Is an expected contract ARR?

No. Show pipeline and scenarios separately from normalised value of active eligible agreements. A forecast should identify probability, start date and assumptions.

Sources and documentation

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