How much do you earn from this customer? How much has this customer paid over the time they have been a customer of yours? These are important considerations when making decisions as a company or at the customer level.
Please welcome, subscriptions
When you run a business with subscriptions or service agreements, you need a clear overview of your customers. This is where Alunta comes in. Here you get access to everything essential about your customers, so you can spend more time delivering service and less time fiddling with spreadsheets. You can see their customer number in accounting, their MRR (i.e. how much they pay each month), contact information and what has been invoiced to them so far. We dive into why this overview is worth gold for your business. Others have previously taken the same leap that you are about to read more about.
No more juggling with accounting
When you use Alunta together with an accounting system, all accounting becomes easier than ever. Each customer automatically gets a customer number, which is linked directly to the accounting software. This means that you don’t have to sit around and type it in manually every time – no more double-entry and thus you will experience fewer errors. In short, invoicing your customers correctly becomes a breeze, and accounting is done completely by itself. You can sit back and focus on what really matters: delivering good service. Benefits of having accounting on autopilot:
MRR (Monthly Recurring Revenue): Keep track of your money
MRR, or Monthly Recurring Revenue, is a smart number to keep an eye on when working with subscriptions. It shows how much you get in recurring revenue each month. With Alunta, you get MRR served right in front of you for each customer, so you always know what you can expect in revenue. Of course, you can also see the full MRR for your entire business. By following MRR, you can easily see if your business is growing and if there are any customers who might need a new offer or an upgrade. It’s a good way to keep your finger on the pulse of your subscription business. It’s also an opportunity to make good decisions at the customer level if you need to consider new prices or other difficult choices. MRR gives you:
Contact persons and customer information: Overview when you need it
Alunta makes it super easy to find contact information for your customers. You don’t have to dig through old emails or call your colleague to find out who you need to talk to. Everything you need is in one place, and your whole team can access it, so you’re all on the same page. When you need to follow up on something or check a customer’s info, it’s just a few clicks away. It makes communication much more straightforward and saves you time – plus, it looks professional to the customer when you can quickly find the right information.
Invoicing: Keep track of history and avoid headaches
Alunta also collects everything about what has been invoiced to each customer. You can see how much they have paid and when the invoices were sent out. This means that you can easily follow up on missing payments or check whether everything has been invoiced correctly. The automation in Alunta ensures that the invoices are sent out on time – every time. And you don’t have to mess with it manually. It’s simply a time-saving gift. And if you automate the accounting, Alunta will retrieve information from e-conomic about the payment status of individual invoices, so you don’t have to update each individual invoice.
Use ChartMogul to gain even more data insights
Alunta already gives you a lot of valuable information about your customers, but if you really want to dig deeper into the data, you can integrate with a statistics program like ChartMogul. This allows you to analyze trends, MRR, churn rate, and more – all in a clear and concise way. With ChartMogul, you get even more detailed reports and can drill down into data that can help you improve your subscription business and make even better decisions. For example, the number of cancellations is absolutely critical knowledge for any subscription business. Learn more about what metrics to start with.
Alunta: Automation that gives you what you need
With Alunta, you get everything you need to keep track of your customers and their agreements, and it’s all automated, so you don’t have to worry about manual hassle. From MRR and invoicing to customer information and accounting, it all runs smoothly so you can focus on what really matters: running your business. Alunta gives you the tools you need, and with integrations like Zapier and ChartMogul, you’ve got it all in place. Want to see how we integrate with thousands of other systems?
