Want to ask us something or share feedback? We’re here.
Don’t worry – even though we love using AI as a coding sparring partner, we still want to talk to our customers as people. No AI chatbot here.
Customer support in numbers
- ⏱️ Response time
- under 5 hours
- ⚡ Average signup time
- 2.57 minutes
- 📧 Solved on first reply
- Most of them
- 💬 Support satisfaction
- Very high
Why Alunta is easy to use
Alunta is designed to be simple from day one. We cut away the complexity so you can focus on your business instead of struggling with the system. Our support is ready if you need help, but most users actually get started on their own.
Intuitive interface with no long manuals
Quick access to support by email
Setup in just minutes
Meet Oliver, head of customer support
When you contact Alunta, it’s often me (Oliver) you’ll meet first. I know both the product and our customers in depth and make sure everyone gets the help they need – fast, friendly, and hassle-free. Even if you sometimes get a super quick reply, it’s always me personally writing every single email.
Looking for anything specific?
Alunta is here to help
We don’t just build software – we build relationships. Our customer support is always ready to help you, whether you have a technical question or just want to learn more about Alunta.