Reconcile payments with small-remainder controls

Historical retrospective — September 2026 This article was written afterwards and describes the documented reconciliation feature in the stated period. The feature is shown only for teams with the relevant payment control available.

Payment control brings together the latest accounting-system observation, local payments, partial payments, credits, and the invoice remainder. It helps you distinguish a fully settled invoice, a partial payment, and a remainder that needs review. An observation that is still pending or old is not a new confirmation.

Review an invoice

Open payment control from the invoice or the displayed reconciliation overview. First read which provider, currency, and observation date apply. Then compare the invoice number, customer, payments, and any credit notes with the accounting system. A zero remainder in the external system alone is not proof that Alunta recorded a payment; check the displayed match and local payment status.

The control can show a full payment, partial payment, credit, or small documented remainder. For an ambiguous or incomplete match, review the provider’s entry and follow the action shown by the interface. Do not mark an invoice paid manually to hide an unresolved difference.

Tolerance for small remainders

If the setting is available to your team, an administrator can set a tolerance per currency. The amount is a follow-up rule for a small documented remainder after payment or credit. It is not a payment, credit note, or waiver of a wholly unpaid invoice. An overpayment is not hidden by tolerance either.

Edit the amount for each displayed currency, optionally choose a suggested DKK value, and select Preview. The preview shows how many invoices are affected, which enter or leave tolerance, and the current and proposed amounts. Review the list and save only while the version is still current. If another user changed the setting in the meantime, request a new preview.

A tolerance does not automatically stop an already issued Leverandørservice collection and does not change an existing payment. Follow the collection’s own status and banking schedule instead. A remainder within tolerance may affect the next payment prompt or follow-up view while the underlying invoice and payment history remain.

Example and questions

Example: a DKK 1,000 invoice has a recorded payment of DKK 995, and the team’s displayed tolerance is DKK 5. The preview shows the invoice as a possible change. An invoice with no payment at all is not automatically paid, and a Leverandørservice collection already issued for an invoice is not deleted by changing the setting.

Why is the invoice still under review? The observation may be pending, old, or differ in customer, amount, or document.
Can I use tolerance for a wholly unpaid invoice? No, it applies only to the documented small remainder.
Does DKK 5 apply to every currency? No, the setting is displayed per currency and the amount is read in that currency.
What do I do with a collection already sent? Follow its Leverandørservice status; changing tolerance is not a cancellation.

See the current guide