Terms for the products Boligforeningsweb, Alunta, Pingpuffin & IDguard

We have brought the above products together in one company: langsom.com.

At langsom.com, we are a group of passionate people with a fondness for digital solutions. We aim and work to create digital solutions that are easy to use and enjoyable, yet rock solid. The products we own do not, as such, have synergies with each other, but serve different customer groups and digital needs. For example, every day we work to make day-to-day operations easier for homeowners', owners' and cooperative housing associations in Boligforeningsweb. With Alunta.com, we want to be the preferred subscription system for all types of businesses that sell subscriptions or service agreements to their customers. We also have a number of other products. Whichever product you use, thank you for placing your trust in us and choosing to be our customer. Below you will find our terms, which apply to all our services. You are always welcome to contact Oliver directly at oliver@langsom.com.

Kind regards,

Bo, Emil and Oliver

1. Definitions

  • Provider: Boligforeningsweb ApS (secondary names: Langsom.com ApS, Alunta ApS and Anyhoa.com ApS), Aalborg Syndikatet, Møllegade 11A, 9000 Aalborg, Danish company registration no. 33643284.
  • Customer: The individual or legal entity that has entered into a subscription agreement with the Provider.
  • Platform: A web-based solution supplied by the Provider that provides access to the Service, including under domains such as app.boligforeningsweb.dk, app.alunta.com, app.anyhoa.com, app.pingpuffin.com, idguard.dk and related subdomains.
  • Service: The services and functions made available by the Platform's solutions. The Service is described in detail below.

2. Description of the Service

The Provider supplies digital services as software as a service. The products include:

  • Boligforeningsweb: A product from the Provider that is an association management tool for the day-to-day running of an association's activities. Available at boligforeningsweb.dk.
  • Alunta: A product from the Provider for managing invoicing and subscriptions, available at alunta.com.
  • AnyHOA: The international version of boligforeningsweb.dk, available at anyhoa.com.
  • Andelsboligweb: A website solution for cooperative housing associations, offered only in cooperation with ABF and exclusively to its members.
  • IDguard: A plugin for platforms such as Woocommerce that ensures proper handling of age checks when selling goods requiring age verification with MitID. Available at idguard.dk.
  • Pingpuffin: A product from the Provider for website monitoring. Available at pingpuffin.com.

3. Legal entity and secondary names

All products are offered and sold by Boligforeningsweb ApS. The secondary names “Langom.com ApS”, “Alunta ApS” and “anyhoa.com ApS” are used solely as trading names, and all contractual relations are with Boligforeningsweb ApS.

4. Pricing and payment

The subscription is paid in advance for the selected subscription period. Prices are shown on the relevant product page and exclude VAT. The Service renews automatically at the end of each period unless the Customer cancels the subscription in time. There is no minimum commitment period unless expressly stated at purchase.

Certain services are charged based on actual usage, such as SMS messages. These are invoiced in arrears at the prices shown on the product page and are non-refundable.

The Provider reserves the right to change prices with one month's notice. Any promotions or discounts apply only for the stated period.

5. Formation and duration of the agreement

The agreement takes effect upon the Customer's purchase and continues until terminated. The subscription may be cancelled at any time, with cancellation taking effect at the end of the current billing period.

6. Right of withdrawal and refunds

As the services constitute digital content and subscription services, no right of withdrawal is provided. No refunds are given for periods already paid for.

7. Restrictions on use

The Customer is responsible for protecting their login details and for activities on their own user accounts. The Customer must not use the Service for unlawful or infringing purposes. In the event of misuse, the Provider reserves the right to close access without notice.

8. Liability and limitations

The Provider is not liable for indirect losses, including operating losses, loss of data or loss of profit. The Provider does not guarantee uninterrupted operation, and outages, network failures and force majeure may occur.

9. Force majeure

The Provider is not liable for failure to fulfil obligations due to circumstances beyond its control, including but not limited to natural disasters, war, pandemics, outages or supplier failures.

10. Product variations and third-party integrations

The functionality of the Services may vary depending on the product and subscription type. Third-party integrations, such as e-conomic, are provided as is and without warranty. The Provider is not responsible for changes or errors in these integrations.

11. Data protection and GDPR

The Customer is the data controller and the Provider is the data processor. The Provider stores data in secure data centres in the EU and processes personal data in accordance with the GDPR. For Alunta, the data processing agreement can be read at app.alunta.com/databehandleraftale, and a copy completed with the customer's company details can be downloaded in Alunta under Settings → Master Data. For Boligforeningsweb, a data processing agreement is available on request or through the following link: Link to data processing agreement, and a copy with the name and address inserted can be generated under your profile. If you use Andelsboligweb, you can contact us to obtain a data processing agreement with your company details.

12. Deletion of data

The Customer may request deletion of data at any time by contacting customer support. All data is permanently deleted and cannot subsequently be restored.

13. Intellectual property rights

All rights to the Platform and associated software belong to the Provider. The Customer is granted a right of use under the subscription and may not copy or distribute the solution without written permission.

14. Termination for breach

The Provider may terminate the subscription without notice in the event of a material breach, including non-payment, misuse or violation of these terms.

15. Governing law and jurisdiction

These terms are governed by Danish law. Disputes are settled by the Danish courts, with the court at the Provider's registered office as the court of first instance.

Last updated: 30-09-2026

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