Start with the customer’s agreement
Adjust the price on the specific subscription when the agreement changes.
Price changes
Your business is evolving. Your price can evolve too.
More services, a broader agreement or a price that needs updating. Make the change on the customer’s subscription in Alunta, so future billing follows the agreed terms. No sticky note to remember when the next invoice is due.
Alunta
An expanded agreement · Nordlys Studio
Illustrative change for a new period
- Previous monthly price
- DKK 800
- Expanded service
- + DKK 150
New agreed monthly priceDKK 950
Excluding VAT. In the example, the price changes from a new period that has not yet been invoiced.
Keep the new price with the agreement.
When the customer agrees to a change, update the price on their subscription. The customer, billing periods and agreed terms stay together, making the next invoice easier to get right.
A clear timeline
Follow the periods and see where the change belongs.
Less follow-up work
Let upcoming billing use the terms you agreed.
From agreement to action
From a good conversation to the right next invoice.
The customer gets more support, and the monthly price changes from DKK 800 to DKK 950. Here is how you can handle the rest.
Find the customer you already know.
Open the agreement in Alunta and start with the price and period the customer has today. The context is clear while the conversation is still fresh.
Update the subscription price.
Adjust the agreement and follow the effect on the relevant upcoming periods. You have a better place to keep track of what you agreed than a reminder in your inbox.
Let billing follow the conversation.
Upcoming billing is based on the subscription. Your team can find the agreement again, and the customer gets an invoice that reflects what you discussed.
Inside the product
See the price where the agreement lives.
Follow a change on a subscription and see how price and periods fit together in the product. We want to make small recurring tasks in the working day easier.
Inside Alunta: Price changes.
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Keep pace with changing agreements.
Adapt your business without creating another manual billing routine.
Temporary benefit? Use a discount.
A price change and a time-limited discount meet different needs. Alunta gives each its own place, so the agreement stays clear.
Your catalogue can grow with you.
New plans and prices make room for new customers. Existing agreements have their own terms that you can continue to manage.
Support that understands your business.
Have an unusual customer agreement? Talk to our support team in Danish or English. We know Alunta and will help you find a setup that works for your business.
Useful questions
Before you choose your workflow.
Does a new catalogue price change all existing agreements?
No. A plan is your catalogue, while a subscription is the specific agreement with a customer. Use the change flow to adjust the agreement when an existing customer needs new terms.
Can I change something that has already been invoiced?
Sent invoices and already paid periods are not rewritten just because the price changes. Alunta helps keep the change separate from the history. Write to us if you would like to review a specific case together.
